Administering Cisco Unified Communications Manager 7.0 ( ACUCM ) + Administering Unified Messaging 5.0

    

Summary:
Administering Cisco Unified Communications Manager (ACUCM) v7.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communication Manager System from a Level One support perspective. ACUCM teaches the concepts of IP telephony using the Cisco Unified Communication Manager server, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of the Cisco Unified Communication Manager concepts: clustering, route plans, digit manipulation, call admission control, survivability, media resource, and Cisco Unified Communication Manager features, which are all important to supporting IP telephony in the enterprise network.ACUCM is intended for individuals who will be using Cisco Unified Communication Manager Administration to perform basic administration-level tasks and provide level one support. The course focus is on Cisco Unified Communications Manager version 7.x.

Duration:
5 Days/Lecture & Lab

Audience:
-Network Administrators -System Administrators -Entry-level Network Engineers

Topics:

• Introduction to IP Telephony
• Defining the CUCM Basic Configuration
• Preparing for Phone Registration
• Configuring a Basic Route Plan
• Discovering Route Filters and Digit Manipulation
• Exploring Class of Control
• Explaining Call Admission Control (CAC) and Survivable Remote Site Telephony (SRST)
• Understanding Media Resources
• Describing CUCM Features
• Exploring Moves, Adds, Changes and Administration

Prerequisites:
-Basic knowledge of IP and networking is suggested, but not required.

Last Update: February 7, 2012