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Project Management, IT Service Management, .NET, SAS, Rexx, ASP, JavaScript, HTML, XML, ColdFusion, Visual Basic, COBOL, Assembler, Java, J2EE, Java Wireless, WebSphere, WebLogic, UNIX, LINUX, AIX, Solaris, z/OS, OS/390, CICS, IMS, VSAM, Easytrieve, AS/400, Oracle, BusinessObjects, SQL, DB2, Crystal Reports
Course Schedule: | |
Summary:
How do you manage a poor performer? What do you do if your feedback is ignored? How do you manage an individual who seems to lack a work ethic? How do you define the shortfall in an individual’s performance? How do you ensure that any positive change in work performance is permanent and lasting?This course gives you practical help and guides through a collaborative process that will produce many lasting benefits. Interactive and fun, you’ll learn a motivational style that you can practice in a risk-free setting.
Duration:
1 Day/Lecture & Lab
Audience:
This course is designed anyone with responsibility for managing or supervising others.
Topics:
Prerequisites:
Students would find it helpful to attended Managing for Superior Results I: The Fundamentals of Supervision before taking this course.
Last Update: May 22, 2012