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Course Schedule:
Pittsburgh, PA 05/29-05/31
Virtual Classroom 05/29-05/31
Vancouver, BC 05/29-05/31
Ottawa, ON 05/29-05/31
Toronto, ON 05/29-05/31
Syracuse, NY 05/29-05/31
Albany, NY 05/29-05/31
Framingham, MA 05/29-05/31
Parsippany, NJ 05/29-05/31
Reston, VA 05/29-05/31
Chicago, IL 05/29-05/31
Columbus, OH 05/29-05/31
Baltimore, MD 05/29-05/31
Columbia, MD 05/29-05/31
Annapolis, MD 05/29-05/31
Wash Metro Area, DC 05/29-05/31
Richmond, VA 05/29-05/31
Norfolk, VA 05/29-05/31
Denver, CO 05/29-05/31
Los Angeles, CA 05/29-05/31
San Francisco, CA 05/29-05/31
Indianapolis, IN 05/29-05/31
Boston, MA 05/29-05/31
Des Moines, IA 05/29-05/31
Cedar Rapids, IA 05/29-05/31
Minneapolis-St Paul, MN 05/29-05/31
St Louis, MO 05/29-05/31
Seattle, WA 05/29-05/31
Philadelphia, PA 05/29-05/31
Detroit, MI 05/29-05/31
Phoenix, AZ 05/29-05/31
Tucson, AZ 05/29-05/31
Milwaukee, WI 05/29-05/31
Charleston, WV 05/29-05/31
Atlanta, GA 05/29-05/31
Raleigh-Durham, NC 05/29-05/31
Ottawa, ON 09/04-09/06
Vancouver, BC 09/04-09/06
Toronto, ON 09/04-09/06
Virtual Classroom 09/04-09/06
Pittsburgh, PA 09/04-09/06
Syracuse, NY 09/04-09/06
Albany, NY 09/04-09/06
Framingham, MA 09/04-09/06
Parsippany, NJ 09/04-09/06
Reston, VA 09/04-09/06
Chicago, IL 09/04-09/06
Columbus, OH 09/04-09/06
Baltimore, MD 09/04-09/06
Columbia, MD 09/04-09/06
Annapolis, MD 09/04-09/06
Wash Metro Area, DC 09/04-09/06
Richmond, VA 09/04-09/06
Norfolk, VA 09/04-09/06
Denver, CO 09/04-09/06
Los Angeles, CA 09/04-09/06
San Francisco, CA 09/04-09/06
Indianapolis, IN 09/04-09/06
Boston, MA 09/04-09/06
Des Moines, IA 09/04-09/06
Cedar Rapids, IA 09/04-09/06
Minneapolis-St Paul, MN 09/04-09/06
St Louis, MO 09/04-09/06
Seattle, WA 09/04-09/06
Philadelphia, PA 09/04-09/06
Detroit, MI 09/04-09/06
Phoenix, AZ 09/04-09/06
Tucson, AZ 09/04-09/06
Milwaukee, WI 09/04-09/06
Charleston, WV 09/04-09/06
Atlanta, GA 09/04-09/06
Raleigh-Durham, NC 09/04-09/06
Vancouver, BC 11/19-11/21
Ottawa, ON 11/19-11/21
Toronto, ON 11/19-11/21
Virtual Classroom 11/19-11/21
Pittsburgh, PA 11/19-11/21
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Cedar Rapids, IA 11/19-11/21
Minneapolis-St Paul, MN 11/19-11/21
St Louis, MO 11/19-11/21
Seattle, WA 11/19-11/21
Philadelphia, PA 11/19-11/21
Detroit, MI 11/19-11/21
Phoenix, AZ 11/19-11/21
Tucson, AZ 11/19-11/21
Milwaukee, WI 11/19-11/21
Charleston, WV 11/19-11/21
Atlanta, GA 11/19-11/21
Raleigh-Durham, NC 11/19-11/21
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Deploying Cisco Unified Intelligence Center 8.0 ( DUIC )

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Summary:
Deploying Cisco Unified Intelligence Center (DUIC) 8.0 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources, easier on the customer, and at the same time, present a consistent user interface and a common tool, to access the varied data across multiple Cisco product families.

Duration:
3 Days/Lecture & Lab

Audience:
-Cisco Customers-Cisco Technology Partners-Cisco Employees

Topics:

  • Cisco Unified Intelligence Center (CUIC) Overview
  • CUIC Installation, Administration and Security
  • Running CUIC Reports
  • CUIC Custom Reporting

Prerequisites:
Students should have working knowledge of Unified Contact Center Enterprise and experience with Contact Center operations is desirable.




Last Update: May 21, 2012