Business Etiquette 101

    

Summary:
Have you ever thought about what your handshake says about you or if you're introducing yourself and others appropriately? Do you know the correct etiquette for using your Smartphone? Have you ever had to make small talk and been at a loss for words? Appropriate attention to these and other details can help you stand out in today's fiercely competitive work environment. While a single faux pas could be damaging to your career, it's also those habitual details that you may be unaware of that are eroding your reputation and image. This workshop will teach you to feel at ease and confident in your dealings with people in virtually any setting, whether you work in government, a non-profit or the private sector. Learn how to apply the basics of business etiquette to tip the scales in your favor no matter what the situation - whether you are trying to land a new job, move up in your current one, win a contract or just earn the respect of clients, colleagues or management. It takes seconds to make a first impression. Are you making a good one?

Duration:
1 Day/Lecture & Lab

Audience:
Anyone who endeavors to lead by example, wants to invest in his/herself or their organization's image, or wants to gain an edge over the competition.

Topics:

• Professional Attire and Work Space
• Electronic Etiquette
• Networking
• Hosting Clients and International Visitors
• Taking the High Road

Prerequisites:
There are no prerequisites required for this course.

Last Update: May 18, 2012